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Update FAQ

seattle2022
Abner Coimbre 2024-11-03 01:15:24 -08:00
parent fde251e5e8
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content/english/tickets/index.md
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@ -17,7 +17,7 @@ features:
end_img: "/images/software-15.png"
end_img_class: "relative h-96 bg-contain bg-bottom bg-repeat-x"
description: |
Handmade Seattle is a fully hybrid conference, and both physical and online tickets are available. Buying a ticket supports the conference and gains you access to the private chat server used for speaker Q&A, the virtual job fair, and more.
Handmade Seattle is a fully-hybrid conference, and both physical and online tickets are available. Buying a ticket supports the conference and gains you access to the private chat server used for speaker Q&A, the virtual job fair, and more.
tickets:
- title: "Physical Track"
title_class: "text-white"
@ -48,7 +48,7 @@ features:
# - text: "In-Person Masterclasses"
# - text: "Kings Dining After-Party"
- name: "Handmade Seattle"
title: "Traditional"
title: "Standard"
title_class: "text-white"
name_class: "seattle-color"
price_class: "text-orange-500"
@ -121,7 +121,7 @@ features:
section_class: "text-black dark:text-white"
options:
- name: "Handmade Seattle"
title: "Traditional"
title: "Standard"
title_class: "text-black dark:text-white"
name_class: "seattle-color"
ticket_class: "border-black dark:border-white"
@ -164,7 +164,7 @@ features:
- text: "If you want to support the conference"
text_class: "font-black"
- text: "Easy to Gift or Transfer"
- text: "All Benefits of Traditional"
- text: "All Benefits of Standard"
# - name: "Boston + Seattle"
# title: "Combined Ticket"
# title_class: "text-black dark:text-white text-center"
@ -185,7 +185,7 @@ features:
# text_class: "font-bold"
# - text: "Discounted Tickets"
# - text: "Easy to Gift or Transfer Them"
# - text: "Retains All Benefits"
# - text: "All Benefits of Standard"
- title: "Frequently Asked Questions"
title_class: "mb-20 text-center text-white"
@ -204,22 +204,26 @@ features:
parallax: true
img: "/images/devon_starfield.png"
qa:
- question: "What is a premium ticket?"
question_class: "mt-12 mb-4 text-2xl text-white"
answer: "Consider this ticket if your employer pays for, or reimburses your ticket, or if you want to support the conference. The benefits are exactly the same as the standard ticket."
answer_class: ""
- question: "I'm financially disadvantaged."
question_class: "mb-4 text-2xl text-white"
answer: "If you’re a student or financially struggling send Abner an [email](mailto:abner@handmadecities.com) and tell your story. We typically do one of two things:<br><br>1. Generate a ticket with a meaningful discount<br>2. Award a free seat thanks to someone who sponsors it<br><br>_P.S. We ask those who can afford our tickets to not abuse this system of trust._"
question_class: "mt-12 mb-4 text-2xl text-white"
answer: "If you’re a student or financially struggling send us an [email](mailto:support@handmadecities.com) and tell your story. We typically do one of two things:<br><br>1. Generate a ticket with a meaningful discount<br>2. Award a free seat thanks to someone who sponsors it<br><br>_P.S. We ask those who can afford our tickets to not abuse this system of trust._"
answer_class: ""
- question: "I want to sponsor a ticket."
question_class: "mt-12 mb-4 text-2xl text-white"
answer: "Your kindness will not go unnoticed! You can go about this in a couple of ways:<br><br>- **Sponsor directly:** Our tickets already include a transfer button. You can gift them to someone you know.<br>- **Donate to sponsor pool:** If you trust us to handle it, use our [Donorbox](https://donorbox.org/handmadecities) and in the comments type _“I want to sponsor”_<br><br>We use this pool to award free seats to those in need."
- question: "How do I upgrade my ticket?"
question_class: "mt-12 mb-4 text-2xl text-white"
answer: "To upgrade from the online track to a physical one send us an email: [abner@handmadecities.com](mailto:abner@handmadecities.com)<br><br>_P.S. Upgrading is only possible if there’s still physical tickets._"
answer: "To upgrade from the online track to a physical one send us an email: [support@handmadecities.com](mailto:support@handmadecities.com)<br><br>_P.S. Upgrading is only possible if there’s still physical tickets._"
- question: "Are refunds available?"
question_class: "mt-12 mb-4 text-2xl text-white"
answer: "We don’t process refunds. The physical track is a superset of the online one, so if you can’t attend in person anymore you can join us virtually."
- question: "When do I receive my fundraiser perk?"
question_class: "mt-12 mb-4 text-2xl text-white"
answer: "If you participated in our fundraiser, you should’ve received a Donorbox receipt and a confirmation email from Abner. Perks started to roll out in March 2024 and will continue over the next couple of months."
answer: "If you participated in our fundraiser, you should’ve received a Donorbox receipt and a confirmation email from Abner. Perks started to roll out in March 2024 and will continue throughout the year."
- title: "Word on the Street"
title_class: "text-center"