Move chat guidelines to the top

content/docs/chat.md

@@ -9,6 +9,16 @@ We've tried many services: we dabbled on IRC, worked [closely](https://archive.i
 
 It is our home from now on.
 
+## Chat Guidelines
+
+We're in a high-trust environment where users are known humans, so our guidelines are straightforward:
+
+1. **Baseline decorum.** Engineering requires rigorous criticism, but [there's a line](https://abner.page/post/linus-is-a-father-figure-now/) you can't cross.
+
+2. **Keep off-topic in #off-topic.** Anything unrelated to our industry should be in `#off-topic` for easy muting. Religion or politics are discouraged and moderated (expect bias from leadership.)
+
+3. **AI hype profiteers are banned.** You know *exactly* what we're talking about. Discuss artificial intelligence with sobriety.
+
 ## Joining Revolt
 
 Our Revolt [instance](https://revolt.handmadecities.com) requires users to register an account:
@@ -72,20 +82,12 @@ Alternatively an *existing* Verified Human may vouch for someone they've met in
 
 {{< alert context="primary" text="Currently only [the founder](/docs/support/contact/) can manually grant badges, so the appeal is made to him." />}}
 
-## Reconnnecting...
-
-When Handmade Cities performs server maintenance (or upgrades) the chat client displays a `Reconnecting...` message:
-
-![](/images/hmc_docs_revolt_7.png)
-
-Wait a few minutes before manually refreshing the browser. If we're [on mobile](/docs/chat/#going-mobile), kill the app and reopen it.
-
 ## Limitations
 
 Revolt is known as Discord Lite because of some missing features. The quirks or limitations are as follows:
 
 1. **Can't point Revolt app to custom domain.** This is discussed under [Going Mobile](/docs/chat/#going-mobile).
-2. **Missing bells & whistles**. There’s no message pinning. No threads. Strange restrictions apply with emoji reactions.
+2. **Missing bells & whistles**. Can't pin messages. Can't start threads.
 3. **Lack of end-to-end encryption.** Discord has this issue too. Handmade Cities policy is to safeguard private DMs and never inspect their contents. 
 
 These are all minor irritations to us, not deal breakers.

content/docs/support/contact.md

@@ -3,26 +3,44 @@ title: "Contact Us"
 weight: 20
 ---
 
-As we [don't have](/docs/timeline/2026/#mass-delete-social-media) social media, the most efficient way to reach out is by sending an email.
+As we [don't have](/docs/timeline/2026/#mass-delete-social-media) social media, the most efficient way to reach out is by sending us emails.
 
-## Our Founder
+## Founder
 
-Our founder is [Abner Coimbre](https://abner.page) and may be contacted at `abner@handmadecities.com`. 
+Our founder is [Abner Coimbre](https://handmadecities.com/about). As the community organizer he's unfortunately the busiest member (send a reminder after three business days if there's no response.)
 
-Allow up to three business days to receive a response. As community organizer his Inbox is perpetually cluttered: send a reminder after three business days if there's no response. 
+- `abner@handmadecities.com`.
 
-It might take multiple poking attempts to get his attention.
+---
 
 ## Editor
 
-Zac Nowicki is editor and maintainer of Handmade Cities. He's also tech lead for [Kagi Search](https://kagi.com)—opinions here do not represent his employer.
+Zac Nowicki is editor for Handmade Cities: he reviews and edits all our writing. If we have egregious typos or false statements please reach out to him.
 
-Find him at `zac@handmadecities.com`.
+Zac is also the tech lead for [Kagi Search](https://kagi.com)—opinions here do not represent his employer.
+
+- `zac@handmadecities.com`
+
+---
+
+## Server Admin
+
+Mariano Uvalle [started contributing](https://handmadecities.com/news/updates-to-our-revolt-instance) improvements to the chat server. He's implementing [Abner's agenda](https://lobste.rs/s/vrczh6/discord_launches_teen_by_default#c_ko6xqn) to fork Revolt and make the experience rival that of Discord. We may empower him with more server access in the future.
+
+Chat-related bugs or feature requests should be sent here.
+
+- `mariano@handmadecities.com`
+
+---
 
 ## Support Staff
 
-In order to ease the burden on Abner you may email support staff at `support@handmadecities.com`. Trusted community members have access to this Inbox and your chances of getting a faster reply goes up.
+To ease the burden on Abner you might email support staff instead. Trusted community members have access to this Inbox and your chances of getting a faster reply goes up.
+
+- `support@handmadecities.com`
+
+---
 
 ## Meetup Hosts
 
-Meetup hosts have [their own](https://handmadecities.com/meetups) dedicated pages with corresponding email addresses. Note that we don't control office hours, so response times may vary.
+Meetup hosts have [their own](https://handmadecities.com/meetups) dedicated pages with corresponding email addresses. Note that we don't control office hours so response times may vary.

content/docs/timeline/2026.md

@@ -7,7 +7,7 @@ Handmade Cities (HMC) calls this year a period of *quiet growth*: making sure of
 
 ## Mass-Delete Social Media
 
-Our founder's [made it clear](https://abner.page/post/exit-the-feed/) competent programmers must leave for-profit social media. In January 2026 the following accounts will be deleted:
+Our founder's [made it clear](https://abner.page/post/exit-the-feed/) competent programmers must leave for-profit social media. By the Spring of 2026 the following accounts will be deleted:
 - Discord Servers ([read more](https://handmadecities.com/news/revolt-against-discord))
 - YouTube Channels
 - Twitch Channels